Balwin Properties

Smart Inspection, Verification & Compliance of Assets


SECTOR: Residential

APPLICATION: Digital Inspections 





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How did AssetPool help?


Balwin Properties is a leading construction & property management company that specializes in constructing & managing large-scale multi-residential and single-family properties. Construction is an industry that relies heavily on the quality of its work and the accuracy of its inspections. In order to ensure that the highest standards are met, construction companies must leverage technology to streamline their inspection processes. Smart Inspection software is a powerful tool that can help construction companies achieve their goals and improve the overall quality of their projects.


In early 2020, they implemented AssetPool’s Smart Inspection Software to streamline their construction QAQC inspection processes. We helped them onboard over 600 users;

from Friday to Monday they went from a paper process to a digital inspection platform. This case study will explore how Balwin Properties has benefited from using AssetPool, and how it has improved their efficiency, customer service & on-time delivery. Before implementing AssetPool, Balwin Properties had to manually track, manage, and report all building inspections and QAQCs (quality assurance quality control). This was a time-consuming and inefficient process that often resulted in construction delays including delays in the “need to know” info not being reported quick enough. With AssetPool, their entire inspection process has become automated and streamlined. Now, Balwin Properties is able to quickly and accurately schedule, track, and report QAQC inspections with ease. Balwin Properties builds about 3,000 apartments per year, with a typical apartment having about 17 separate QAQC inspections each one being on a piece of paper. That is 51,000 pieces of paper that no longer need to be filed. The construction of an apartment block requires an electrical inspection, plumbing, plastering, kitchen installation, etc. which now can be completed on a cell phone. This information is available immediately to the site managers who can then use the information to keep the job running smoothly. Each site manager and regional manager can monitor the construction progress of any apartment and risk dashboard with a click of a button. Smart Inspection Software also provides Balwin Properties with visibility into their inspection process. On average, Balwin can have 17 different construction sites operating at once between Cape Town, Gauteng and Kwazulu Natal. With AssetPool they can make sure that there is company wide unity and quality control assurance. With the software, they are able to view the status of all inspections, view detailed reports, and receive real-time updates. This allows them to make more informed decisions and ensure that all inspections are completed in a timely manner.


Overall, AssetPool has significantly improved the efficiency and quality control of Balwin Properties. Our software has enabled them to automate their inspection process, providing them with greater visibility and control. This has resulted in fewer errors, more accuracy and timely inspection reporting.

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Key Benefits 


Some of the key benefits that Balwin Properties have experienced are accurate asset history tracking, reduced paperwork and the following:


Improved Accuracy: Smart inspection software can help to ensure that inspections are conducted accurately and consistently. It can help to identify any potential issues quickly and accurately, allowing the construction company to take steps to address them before they become major problems.


Corrective action jobs can be tracked - Balwin knows when a
certain aspect of an apartment build has gone wrong, so they send out a worker. This is called CAR (Corrective Action Report) they now have a digital platform to track all CARs. 

Increased Efficiency: Smart inspection software can help to speed up the inspection process, making it easier for construction companies to complete their projects faster and more efficiently.


Lower Costs: Smart inspection software can help to reduce the costs associated with the inspection process. By streamlining the process and eliminating the need for manual
inspection, construction companies can save money and increase their profits.

Improved Safety: By using smart inspection software, Balwin can identify potential safety issues quickly and accurately. This can help to reduce the risk of accidents and ensure that the construction site is safe for workers and visitors.


Automated Reports: Smart inspection software can generate automated reports that can be used to keep track of the progress of the project. This can help construction companies stay on top of their projects and ensure that they are meeting all the required safety and quality standards.