1.1. “Consent” means any voluntary, specific and informed expression of will in terms of which permission is given for the processing of personal information.
1.2. “AssetPool” means Asset Pool (Pty) Ltd (registration number 2018/412711/07) as well as all of its subsidiary and sister companies, namely AssetPool Inc, a corporation incorporated under the laws of Canada having registered office at 1162 Fraserburg Rd, Bracebridge, Ontario, P1L 0A1, and AssetPool Ltd, a limited liability company incorporated under the laws of the United Kingdom, having its registered office located at Regina House, 124 Finchley Road, London, United Kingdom, NW3 5JS.
1.3. “Personal information” means personal information as defined in POPIA.
1.4. “POPIA” means the Protection of Personal information Act 4 of 2013.
1.6. “Mobile application” means within the context of AssetPool, both the mobile applications it develops, and the web-based applications owned and managed by AssetPool.
1.7. “Processing” means processing as defined in POPIA.
1.8. “Services” means the technology and services of ASSETPOOL which generally relate to the in-situ onboarding of assets, asset management, asset compliance, asset verification, risk management systems and automated asset management.
1.9. “You” means any person who accesses this website or use any of our services or products for any purpose, and who thus provides consent for the processing of his, her or its personal information.
- Collection For a Specific Purpose
2.1. When you use our products your personal information will be processed and collected. We do this because it is necessary for us to accurately, and successfully monitor assets when they are entered into a database by you.
2.2. The personal information, which is collected from you will include, but is not limited to:
2.2.1. Your name and contact information
2.2.2. email address and company details which you may submit to us when you interact with the site.
2.3. We are collecting your information for the accurate processing and collection of information which is necessary for us to provide our services to you or the company you work for.
2.4. If you do not enter the personal information requested by the database, then the asset monitoring application will not function correctly.
2.5. It is your responsibility to ensure that all personal information entered into the database is complete, accurate, not misleading and regularly updated.
2.6. If you do not consent to the collection and processing of your information and the terms incorporated herein are not acceptable to you, do not continue to use our Mobile Application.
2.7. By continuing with the Mobile Application you consent that you are an adult with full contractual capacity.
2.8. By continuing with the Mobile Application you confirm that you have the necessary authority to interact on behalf with and bind your Company.
- Collection When Visiting Our Website
3.1. When you use our Mobile Application, Asset Pool automatically receives and records information on our server logs from your browser, including your location, IP address, cookie information, and the page you requested. We treat this data as non-personal information, except where we are compelled to do otherwise by law or legal authority.
3.3. We track visitor information so that we can provide more meaningful, relevant and actionable Services to all our users, customers and visitors to our websites.
3.4. If you agree to visit, use and interact with our website, Assetpool will process the personal that you submit to it, as well as information that it automatically receives from your use and access to the website.
3.5. If you do not consent to the collection and processing of your information and the terms incorporated herein are not acceptable to you, do not continue to browse or use our websites.
3.6. By continuing with the website, you consent that you are an adult with full contractual capacity, and you confirm that you have the necessary authority to interact on behalf of and bind your Company.
3.7. We collect the following information via our “Contact” page which you complete:
3.7.1. Your name and surname
3.7.2. Your email address
3.7.3. Your phone number
3.7.4. The company or business you represent
3.7.5. Your role in the company you represent
3.7.6. The country/region of the company
3.7.7. The reason for contacting us,
3.7.8. Any additional information you put into our comments section.
- What We Do With the Information Collected Via Our Mobile Applications
4.1. We use your information for the following reasons:
4.1.1. To provide you with services you have requested and notify you about important changes or developments to these services;
4.1.2. To respond to your inquiries and/or complaints or process your requests in relation to your information;
4.1.3. To follow up as part of our customer care procedures;
4.1.4. For internal record keeping;
4.1.5. To improve our products and services;
4.2. Asset Pool processes your personal information for the purposes outlined above where:
4.2.1. The processing of your personal information is necessary to perform a contract or enter into a contract with you;
4.2.2. The processing of your personal information is necessary for us to comply with legal and regulatory obligations; or
4.2.3. The processing is necessary to support our legitimate interests in managing our business (or those of a third party) provided such interests are not overridden by your interests and rights.
- What We Do With The Information Collected Via Our Website
5.1. By accessing AssetPool’s website, you provide your consent to AssetPool to process your personal information. AssetPool will typically process and use your information for the following purposes (which is not an exhaustive list):
5.1.1. Sending you marketing and promotional materials related to our services and offerings;
5.1.2. Contacting you via the channels provided by you, to discuss our services;
5.1.3. Contacting you to resolve questions, queries, or issues you may have;
5.1.4. Tracking your access and usage behaviour of our websites, and their functionality.
5.1.5. Tracking your behaviour to measure usage, abuse and potential wastage;
5.1.6. For internal record keeping;
5.1.7. To improve our products and services;
5.1.8. Sending you release notes and product updates related to the functionality of our services and offerings;
5.1.9. Sending you automated notifications which you have subscribed to in the applications notification channel.
5.2. Asset Pool processes your personal information for the purposes outlined above where:
5.2.1. The processing of your personal information is necessary for us to comply with legal and regulatory obligations; or
5.2.2. The processing is necessary to support our legitimate interests in managing our business (or those of a third party) provided such interests are not overridden by your interests and rights;
5.2.3. Where you have requested we contact you.
- How Long Does AssetPool Keep Your Information: Users
6.1. We are required to ensure that your personal information is accurate and maintained in a secure environment for a period of time no longer than necessary for the purposes for which we are processing your personal information.
6.2. We keep all information collected for the full term that we supply our services to your company/employer. Should our relationship with your employer/company terminate, we will delete your information in line with any agreement between AssetPool and your employer, or failing that, six months after the termination of our services.
6.3. Please note that you have a right to object to the processing of your personal information on the Mobile application, however your consent is required in order for you to use our products. Should you wish to opt out you must notify your employer, who will then instruct us to remove the appropriate records.
- How Long Does AssetPool Keep Your Information: Website Guests and Visitors
7.1. We are required to ensure that your personal information is accurate and maintained in a secure environment for a period of time no longer than necessary for the purposes for which we are processing your personal information.
7.2. Any information you submit to us so we can contact you for whatever purpose (e.g., to discuss our products, resolves questions and queries), shall be kept for only so long as it is necessary to do so.
7.3. We keep personal information collected via our websites for a period of two years. Thereafter, we delete visitor information. However, in some cases we may need to keep personal information for longer.
7.4. Please note that you have a right to object to the processing of your personal information where that processing is carried out for our legitimate interests.
- Security Safeguards
8.1. Asset Pool has technological and procedural security safeguards in place and will use its best endeavours to protect your personal information.
8.2. Should you suspect that your personal information has been compromised we request that you notify us immediately.
8.3. As soon as we become aware of a compromise of your personal information, we shall notify you via your last known email address.
- Changes To The Policy
10.1. AssetPool reserves the right to modify the Policy at any time, and you are therefore required to review it frequently.
10.2. Changes and clarifications to the Policy will take effect immediately upon their posting on this website.
10.3. If AssetPool makes material changes to the Policy, it will publish a notification thereof on the website (www.assetpool.com) that it has been updated, so that you are aware of what personal information of yours it processes and how it does so.
10.4. If AssetPool is acquired by or merges with another company, your personal information may be transferred to the new entity so that it can continue to sell products and provide the Services to you.